great people management
You've done well. You been promoted. You manage other people. Now what?
We know that 70% of employee engagement can be directly attributed to the quality of line management, and yet many managers are never given either direction or development in how to manage people well.
That's why I love to run this practical skill-based programme, underpinned by the latest research, and to see managers growing in confidence as they use their strengths in managing others. Managing people can be one of the most rewarding aspects of work, or one of the most stressful and demotivating if not done with support and skill.
We start with self-awareness and other-awareness, and with a deep appreciation of difference and how powerful it is to customise and tailor your people management to suit the different individuals within your team. We then build core skills - active listening, asking great questions, coaching, and creating the 'container' of people management.
We draw on real scenarios from delegates - which parts of line management to you love most and fear most? What is your best way of handling conflict and potentially difficult situations in your team? What models can help, and what skills will enable you in those situations?
And you will emerge with heightened self-awareness, stronger skills, a foundation of models and research, and the confidence to manage people in a way that will motivate and empower them.
my approach
-
Personalised Learning
I keep class sizes small so we can tailor the programme to your unique needs and interests -
Real-World Insights
Drawing on 30 years experience in HR and people management, I share diverse case studies - and invite you to bring your own -
Resource-Rich & Research-Driven
I bring a passion for learning and provide a wealth of resources to support your growth and exploration -
Curiosity & Creativity
Expect a playful, experimental environment that encourages curiosity and fresh thinking -
Open, Honest Dialogue
We bring our questions, openly, without judgement creating space for genuine conversation -
Active Listening & Understanding
Together we listen with intent - to understand each other's strengths, context, potential and aspirations
what my clients say
“Betsy delivered the training a very clear way and she made it interactive and engaging. She didn't just state what a good manager is, she explained the concepts behind the attributes a good manager has and also helped us get to know ourselves a lot more by identifying our strengths and weaknesses and showing how we can best apply these to our roles.
She was extremely encouraging, supportive and non-judgemental when we were doing role play scenarios and always gave us feedback in a constructive way that I found extremely beneficial. She made the atmosphere in the meetings very inviting and relaxed and I felt like I could ask any questions without judgement.”
Breast Cancer UK
