programme overview

This programme is suitable for you if you are looking to improve line management in your own organisation.  You may be aspiring to line management in future.  You may be a new line manager.  You may be a seasoned line manager who has not been afforded the opportunity of development to do it as well as you would like.  You may be an HR leader who is keen to equip your line management teams for fully.

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• We start with the business case: why line management is so important, and why it's so often done ineffectively.

• We build an awareness of what the role of line manager is, and what it isn't.

• We lay a foundation of key management model such as motivation and situational leadership.

• We focus on developing the core skills of active listening and asking great questions.

• We grow in appreciation that each team member is different, with individual strengths and potential.

• We address some of the scenarios many line managers dread - giving feedback, performance reviews, conflict and more

• We introduce the all important skill of coaching as a line manager.

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While this outlines the core, each programme is different as we start by really listening to each delegate to understand your context, particular questions and challenges.  I believe in co-creating the priorities and emphasis during the programme, and will contract with each cohort as we go along to ensure the best outcomes for each delegate.

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We use varied approaches, mixing up input, scenarios, role-plays, video clips, case studies and breakout discussions.  

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Only when training is individualised does it really take root, and so I meet with each delegate prior to the programme to understand your individual goals, and to enable me to provide customised resource recommendations throughout.